Main and effective points in interaction between the agencies and Pars Data has been adjusted in the format of agreement. Undoubtedly attention to these points will be effective for offering for more desirable service from Pars Data and also agents of customers.
- All product agents of the company are obliged to perform and provide services of Pars Data and it is prohibited to provide any similar services or products.
- Agents of Pars Data are permitted to price their products and services on the basis of discount level and their price and sell them. The determined price shall be lower than the main price of the products or services of Pars Data by at most 30%.
- The agent is the main owner of services and products provided to the users. Agent is the interface between own users and Pars Data. All information, emails etc are sent to the agent and the agent is obliged to send the user his information s soon as possible. Generally, the agent is responsible for his user and the agent shall be accountable.
- All agents shall be accessible to the users and contact information shall be given to the users at any time.
- Legal agents shall issue formal invoice for provision of products and services to their users (it is not necessary to write Pars Data agency in the invoice).
- In case of dissatisfaction of the agent's customer with his activity and accountability, the case will be investigated and the agent will be excluded from the agency in case of presentation of the required documents and authentication of the mentioned facts at discretion of the customer's company.
- In case the agent's customer doesn't request for continuation of the cooperation with the agent after expiry of services or products, the agent shall respect for demand of the customer and entitle the customer with right of selection.
- In case of failure to extend services provided by the agent and its expiry and in case of direct contact with the central office, the company will be entitled to transfer the services to him.
- Waiting time for observation and use of any new site in the internet (in case of having hosting service) is 24 hours after record of new domain or change of domain name server.
- Refer to https://members.parsdata.com in order to use account.
- It is possible to give any confidential information such as user name and password only by sending to email address of the agent (your account can be kept from two email addresses for contacting you and contact is possible with both addresses). It is evident that it will be possible only by referring to central office of the company and giving original agency document at written request.
- Web host service will be returned at most one week after purchase transferrable to another domain with its money after deduction of commission by 15%.
- Domain and host record termination date will be announced by email. The agent is obliged to notify the users. The agent will be responsible for notifying the user and the company will not be responsible for it.
- It is prohibited to send Spam email.
- No invoice or receipt will be issued for services provided by the agent.
- The agent shall observe Islamic applicable laws, it is evident that service of the agent will be stopped immediately in case of observation of offences such as conflict with policies of the country or out of Islamic laws and the applicant will be responsible for it and service fee will not be returned.
- The agent is permitted to transfer the domain and host to another agent from Pars Data or another subscriber with coordination of the user.
- Pars Data has no domain agency and in case activity of the user which is active only on domain is confirmed, it will be excluded from the agency and will change to user level.
- In case of dissatisfaction of the company with activity, the agency concession will be cancelled with the prior notice.
- Discount rate and credit price of the agent in services agency will be selected on the basis of the selected level and will be based on his activity in the products agency.
- At request of the agent regarding return of the credit price, it will be possible only before and one year after the first sale of the agent with deduction of 20% as commission.
- In case the agent has not sold any products and services within one year (since date of agency issuance and since date of the last sale), his agency will be automatically cancelled and not renewable. In such case, the unused credit of the agent will be returned to him with deduction of commission by 20%.
- The agent shall give service and solve problems of the customers in the first instance and in case the agent is not able to solve the problem, Pars Data will be accountable.
- The agent is formally introduced in list of the formal agents of the data base of the company immediately after the first sale of the agent (in services agency) and activation of his agency (in products agency).